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Quick Guide

May 2017

This 'Quick Guide' must be read before accessing the body of the manual.


Contents

  1. Display and Browser Options
  2. Structure of the Manual
  3. Amendments and the Next Update
  4. How to find a Chapter
  5. Terminology
  6. Keywords
  7. Compliance
  8. Register for Updates
  9. Copyright
  10. Printing and Retaining Copies


1. Display and Browser Options

People with a visual impairment may have difficulty accessing this manual.

To change the size of the text/layout - please use these accessibility buttons

smallmediumlargehivis

which are on menu bar on the left side of every screen. Click a larger button to increase your text size, the very largest being high visibility mode.


2. Structure of the Manual

This manual contains the policies, procedures and guidance for Ashfield District Council, Broxtowe, Borough Council, Bassetlaw District Council, Gedling Borough Council, Mansfield District Council, Newark and Sherwood District Council, Newark and Sherwood Homes, Rushcliffe Borough Council and Southwell Leisure Trust. Throughout the manual they will be known as the ‘organisations’.

Procedures and Guidance: 'Procedures' summarise how Managers and Staff must act in given circumstances. 'Guidance' provides direction or advice to a decision or course of action.


3. Amendments and the Next Update

Click here to view details of updates made to this manual.

The Next Update

The next update is scheduled for May 2018. If you have any changes or additions which you wish to be included please send them to Theresa Hodgkinson at T.Hodgkinson@ashfield-dc.gov.uk.


4. How to find a Chapter

Procedures and guidance are located in individual 'Chapters' which are available from a 'traditional' Contents List - on the left hand side of the screen.

4.1 Using the Contents List

Chapters are categorised or grouped together as follows:

PARTS: The manual contains procedures categorised under a number of Parts, like “Children and Young People”.

CHAPTERS: Under each Part, you'll find individual Chapters/Procedures e.g. “The Responsibility to Refer to Children’s Social Care”.

4.2 You can Search for a Chapter

If you aren't sure which service or section to look in, try 'Search' which will help you identify specific Chapters and sub headings within Chapters.


5. Terminology

We believe it is crucial to use consistent terminology, which we agree with individual customers, for example:

'Child' or 'Young Person' both these terms are used to mean any child under the age of 18
'Parent' means person with Parental Responsibility
'Adult at Risk' any person aged 18 years and over who is or may be in need of community care services by reason of mental health issues, learning or physical disability, sensory impairment, age or illness and who is or may be unable to take care of him/herself or unable to protect him/herself against significant harm or serious exploitation.


6. Keywords

The manual is accessed by practitioners from varying agencies, who may find terms that they are not familiar with. Therefore, a large glossary (Keywords) of terms is available such as Significant Harm (Try it: click on the highlighted text). We call them 'Keywords'. Once clicked, the definitions will appear in a new window or tab, depending on your browser. You can leave it open for reference, or close it using the "close" button at the bottom.

Many Keywords are highlighted in the body of procedures, but you can search for the Keyword you need: Go to the Keywords Index, on the left hand side of the screen.


7. Compliance

7.1 Regulatory Compliance

Every effort has been taken to ensure regulatory compliance. If you discover any errors or mistakes, please alert your manager.


8. Register for Updates

We recommend that you register with us to automatically receive notification when the manual is updated, and be informed about the briefing papers we regularly publish. Click on the ‘Register for Updates’ button on the left side of the screen, to complete and send your details to us.


9. Copyright

The content of this website can be accessed, printed and downloaded in an unaltered form, on a temporary basis, for personal study or reference purposes. However any content printed or downloaded may not be sold, licensed, transferred, copied or reproduced in whole or in part in any manner or in or on any media to any person without the prior written consent of tri.x and the District Council's and Borough named in Section 2, Structure of the Manual.


10. Printing and Retaining Copies

The manual should normally be viewed on line but can be printed, for reference only.

To print a chapter, click on the print icon icon which is in the top right hand corner of the relevant procedure

Please note, the manual will be updated regularly, so staff should avoid retaining printed versions - hard copies are only valid for 72 hours.

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